Michael Iantosca will discuss the evolution of enterprise KM practice at Avalara, focusing on the applications of linguistic stacks and knowledge graphs in automating complex business processes.
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Michael Iantosca
Michael Iantosca is the Senior Director of Content Platforms at Avalara Inc. Michael spent 38 of his 43years at IBM as a content pioneer – leading the design and development of advanced content management systems and technology that began at the very dawn of the structured content revolution in the early 80s. Dual trained as a content professional and systems engineer, he led the charge building some of the earliest content platforms based SGML and DITA and formed the team at IBM that invented DITA.
Event
Talk: Graph-Driven RAG AI Powered by DITA
This session will explain how DITA was used to automate the construction and maintenance of a scalable knowledge graph to drive generative AI applications along with a fully functional advanced neuro-symbolic chatbot that supports what other models lack: the ability to deterministic reasoning and inference.
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