The Key to Faster Sales and Services in Manufacturing
Mastering Connected Product Knowledge
Product information is often scattered across PIM, ERP, PLM, technical documentation, and other enterprise systems. The knowledge is there, but accessing and using it effectively across business processes remains a challenge.
In this webinar, Graphwise and PANTOPIX show how a semantic knowledge base connects distributed product information and makes it accessible for reliable AI and business applications.
Using a Sales Product Navigator for a manufacturer of configurable industrial coffee machines, we demonstrate how customer requirements can be translated into suitable product configurations in real time. Instead of relying on static filters or hard-coded rules, the application uses semantic relationships and contextual knowledge to identify and explain suitable recommendations.
Beyond the sales use case, we explore how the same connected knowledge foundation can power a wide range of applications – from AI assistants and product configurators to the Digital Product Passport
You would learn:
- Why traditional product finders reach their limits when dealing with complex products, variants, and dependencies.
- How knowledge graphs connect distributed product information and enable transparent, explainable recommendations.
- How customer requirements can be translated into suitable technical product configurations using semantic relationships.
- How a shared semantic knowledge base provides a scalable foundation for AI and other business applications.